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In a credit card application process, there is a task to retrieve customer ID based on their information such as name, address and social security number. This task will be performed within many processes and its specifications are unlikely to change. Which of the following elements should be used to model this common task?

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In a credit card application process, there is a task to retrieve customer ID based on their information such as name, address and social security number. This task will be performed within many processes and its specifications are unlikely to change. Which of the following elements should be used to model this common task?






 
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