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You are working as a senior technician at Fatskills .com. A trainee calls you and needs some help with troubleshooting a printer issue. The technician has installed a network printer to a users but when printing, strange characters appear. No one else has reported any trouble with the printer. Which of the following would be the BEST method for fixing this issue?

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You are working as a senior technician at Fatskills .com. A trainee calls you and needs some help with troubleshooting a printer issue. The technician has installed a network printer to a users but when printing, strange characters appear. No one else has reported any trouble with the printer. Which of the following would be the BEST method for fixing this issue?






 
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