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A user reports that the scanner will not scan an image into the document imaging application. The scanner power light comes on but the application gives an error message saying no scanner is installed when the user tries to import an image into the document imaging application. Which of the following may be the problem?

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A user reports that the scanner will not scan an image into the document imaging application. The scanner power light comes on but the application gives an error message saying no scanner is installed when the user tries to import an image into the document imaging application. Which of the following may be the problem?






 
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