A user calls the system administrator and states that they can no longer access the file server they had been working on all morning. To troubleshoot this problem, which step should the administrator take FIRST?

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The new CompTIA Server+ SK0-005 certification is updated version of CompTIA Server+ SK0-004 certification.   The CompTIA Server+ SK0-005 exam covers these topics: Server Hardware Installation & Management: Install and maintain physical hardware and storage. Server Administration: Manage and maintain servers, including OS configuration, access control and virtualization. Security & Disaster Recovery: Apply physical and network data security techniques and Understand disaster recovery and implement backup techniques. Troubleshooting: Diagnose and resolve system hardware, software,... Show more

A user calls the system administrator and states that they can no longer access the file server they had been working on all morning. To troubleshoot this problem, which step should the administrator take FIRST?