There are two different VLANs on the network, one for multimedia and one for data. A network switch has a VoIP device connected to it, but the device cannot register with the gatekeeper, which is connected to a core switch. Which of the following would MOST likely be the cause of the problem?

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There are two different VLANs on the network, one for multimedia and one for data. A network switch has a VoIP device connected to it, but the device cannot register with the gatekeeper, which is connected to a core switch. Which of the following would MOST likely be the cause of the problem?