A user receives a new computer and now is unable to connect to a database using ODBC. Other users on the network are able to connect successfully. A technician is able to successfully ping the database server but still is unable to connect. Which of the following is the issue?

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A user receives a new computer and now is unable to connect to a database using ODBC. Other users on the network are able to connect successfully. A technician is able to successfully ping the database server but still is unable to connect. Which of the following is the issue?