Linda's organization recently experienced a social engineering attack. The attacker called a help desk employee and persuaded her that she was a project manager on a tight deadline and locked out of her account. The help desk technician provided the attacker with access to the account. What social engineering principle was used?

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1. Linda's organization recently experienced a social engineering attack. The attacker called a help desk employee and persuaded her that she was a project manager on a tight deadline and locked out of her account. The help desk technician provided the attacker with access to the account. What social engineering principle was used?