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Management Practice Test: Managing Change and Innovation
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Management Practice Test: Managing Change and Innovation
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25 Questions

1. The 'white-water rapids' metaphor envisions an organization as ________.
2. Which of the following is an internal force that can cause a company to make an organizational change?
3. Potential stress can become actual stress when the outcome of an event is uncertain and ________.
4. Which of the following is an external force that would cause a company to make an organizational change?
5. Managers typically implement programs to reduce resistance to change when employees ________ in some way.
6. Stress has ________ symptoms.
7. Lewin's 'calm waters' metaphor today is increasingly thought to be ________.
8. Labor strikes are an example of what change factor that may encourage a change in management thinking and practices?
9. An employee's blood pressure rises, indicating a(n) ________ symptom of stress.
10. A baseball player in a slump who feels stress from trying to raise his batting average is experiencing ________ stress.
11. Lewin's force field analysis identified ________ forces that compete when people try to achieve a goal.
12. In terms of change, Lewin's force field analysis might see ________ as a driving force.
13. According to Lewin, which of the following is the objective of refreezing?
14. The 'white-water rapids' metaphor sees change as ________.
15. A light-hitting baseball player who is suddenly asked to play be a power hitter and hit homeruns would be likely to experience ________ stress.
16. Kurt Lewin originated some of his most important group dynamics ideas by studying which of the following?
17. Which statement is correct?
18. When an entire workforce threatens to go on strike to protest a work change, managers might try this method of reducing resistance to change.
19. Stress is most frequently associated with ________ only.
20. A constraint causes stress because it ________.
21. Studies show that ________ personalities show negative effects from stress.
22. The 'calm waters' metaphor envisions an organization as ________.
23. Organization development can be viewed as an attempt to change an organization's ________.
24. Falling interest rates are an example of what kind of external force that causes a company to need to make an organizational change?
25. Adverse psychological effects of stress include ________.

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