A Technician Is Using The Six Troubleshooting Steps In An Attempt To Repair A Pc. After Completing The Steps Needed To Test A Theory And Determine The Cause - The Technician Still Has Not Solved The Problem. Which Two Steps Are Likely To Be Taken Next By The Technician To Establish A Plan Of Action And Resolve The Problem? (Choose Two.)

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1. A Technician Is Using The Six Troubleshooting Steps In An Attempt To Repair A Pc. After Completing The Steps Needed To Test A Theory And Determine The Cause - The Technician Still Has Not Solved The Problem. Which Two Steps Are Likely To Be Taken Next By The Technician To Establish A Plan Of Action And Resolve The Problem? (Choose Two.)