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When can a known error record be raised? 1. At any time it would be useful to do so 2. After a workaround has been found

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The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.


When can a known error record be raised? 1. At any time it would be useful to do so 2. After a workaround has been found






 
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