After go-live, your customer decides to change the application flow pages so that they are presented in a different order, and also to include additional pages. The system does not allow them to save the new configuration. What two things should you ensure to troubleshoot this?

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1. After go-live, your customer decides to change the application flow pages so that they are presented in a different order, and also to include additional pages. The system does not allow them to save the new configuration. What two things should you ensure to troubleshoot this?