What should be done by a project team in the event of a situation where a project plan and end-date has been established already and the customer requests that additional work should be included without compromising the end date? (Cost is not a factor.)

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What should be done by a project team in the event of a situation where a project plan and end-date has been established already and the customer requests that additional work should be included without compromising the end date? (Cost is not a factor.)