Some older adults avoid helpful computer-based devices, such as bank terminals, because they are anxious about breaking the device or making an embarrassing mistake. Which of the following would be a good starting point to help alleviate this fear of a bank terminal?

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Human-Computer Interaction (HCI) is the study of how people interact with computers and other technological systems. It involves understanding user behavior, needs, and preferences, and designing interfaces and interactions that are intuitive, efficient, and enjoyable.  HCI consists of three parts: the user, the computer itself, and the ways they work together.  Some examples of human-computer interaction include: IoT technology, Eye-tracking technology, Speech recognition technology, AR/VR technology, and Cloud computing.  HCI is important for designing intuitive interfaces that people... Show more

Some older adults avoid helpful computer-based devices, such as bank terminals, because they are anxious about breaking the device or making an embarrassing mistake. Which of the following would be a good starting point to help alleviate this fear of a bank terminal?