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A company guarantees customer satisfaction on the purchase of a product, or the company will refund the purchase price of the product. Previous experience has shown that 6% of all purchases are returned. What is the probability that no more than 1 of the next 7 purchases will be returned?

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1. A company guarantees customer satisfaction on the purchase of a product, or the company will refund the purchase price of the product. Previous experience has shown that 6% of all purchases are returned. What is the probability that no more than 1 of the next 7 purchases will be returned?





 
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