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Administrative Assistant Test (Upwork)
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Administrative Assistant Test (Upwork)
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25 Questions

1. When would it be best to use the 'Bcc:' feature?
2. A period of 12 months used for accounting purposes is known as a(n) _________ year. This period may or may not coincide with a traditional January-December calendar year.
3. What do you do when the copier is malfunctioning?
4. If you have to email your boss bad news
5. True or False: Emoticons and shortcuts for real words are appropriate in business emails.
6. A master travel itinerary does not always need to include:
7. The purpose of using the CC field is to:
8. Which closing phrase is NOT appropriate for a business letter?
9. When adding a signature to a letter or e-mail
10. True or Falsle: It is always appropriate to introduce two people over email without checking with each first.
11. What are the three styles of business writing?
12. Which of the following Personal Information Management (PIM) software packages would be most helpful in scheduling meetings and syncing your calendar with other employee???s calendars?
13. In Outlook
14. It's 5pm
15. When forwarding an email to a co-worker or supervisor via Outlook
16. A record of the proceedings of a meeting such as who attended
17. True or False? An administrative assistant who repeats every conversation heard and gossips with other staff members is prized for being friendly and professional
18. Which one of these acronyms does NOT represent a real C-level executive position?
19. Which of the following is not an appropriate font for use in business correspondence?
20. True or False? Email signatures are required to contain a street address.
21. When receiving a meeting proposal in Outlook
22. In a business letter
23. What does the 'tab' key do in word processing programs?
24. You can automate frequently typed sections (such as standard letter headings and contract language) in a word processor by setting up:
25. What should you include in the first two lines of an email?

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