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Business Correspondence
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Avg score: 28% • Most missed: “Dear Mr. or Mrs.:”
Business Correspondence
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25 Questions

1. When writing persuasive letters - you are able to show more...

2. Refers to planning in advance what to write in a business letter.

3. One way to make the reader do as little work as possible (persuasive)

4. Initials of the typist if they are not the author of the letter

5. When something else is enclosed with the letter anything in addition to the letter

6. Informs the reader that a copy has been sent to someone else

7. Use this rule when responding to emails in anger.

8. Number of spaces between the inside address and salutation.

9. This part of an email must be descriptive.

10. When writing a bad news letter - always leave an opportunity for future....

11. Colon is placed after the salutation and a comma after the compimentary close

12. The way a letter is handeled

13. Written communication.

14. Recipients name and address

15. The date the letter is written

16. A downfall to email and electronic communication: Addresses must be...

17. Email messages written discussing one topic.

18. Attention getting opening statements - factual statements - request - and action.

19. Email and text messaging.

20. Number of spaces between the letterhead and date.

21. Announcing work policies - delegating responsibilities - and reporting results.

22. Dear Mr. or Mrs.:

23. Number of spaces between the paragraphs in the body. (#2)

24. Usually contains contact information and a final statement of appreciation.

25. All ines begin at the left margin

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