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Supervisor Basics
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Supervisor Basics
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25 Questions

1. The why of behavior; the energizer that makes people behave as they do. It comes from within. Find out what each individual responds to.

2. Was established in 1978 as a central authority - responsible for leading and coordinating the efforts of federal departments and agencies to enforce all laws relating to equal employment opportunity without regard to race - color - religion - sex

3. Necessary when workers are not measuring up to standards - when a new method or menu or piece of equipment is introduced - or when a worker asks for it. It takes place whenever it is needed

4. A factor in a job environment that produces dissatisfation - usually reducing motivation. Fredrick Herzberg.

5. Unwelcome advances - requests for sexual favors and other verbal or physical conduct of a sexual nature when compliance with nay of these acts is a conditions of employment - or when comments or physical contact create an intimidating - hostile -

6. Mandates 12 workweeks of leave in a consecutive year - for husband or wife upon birth or adoption of a child or sickness in the family. Companies with 50 or more employees.

7. A process sued to help employees who are performing poorly because of personal problems such as substance abuse

8. A list of the qualifications needed to perform a given job

9. Possessing the rights and powers needed to make the decisions and take requisite actions to get a job done.

10. Sprains/strains (most often involving the back)

11. Employees have the opportunity to meet with managers to discuss issues

12. Top-recruiting method

13. Leadership that motivates workers by appealing to their higher-order needs - such as providing workers with meaningful - interesting and challenging jobs - and acting as a coach and mentor.

14. 7-25 feet

15. Best suited to simple tasks

16. At about $4 - 000 for an hourly paid employee and about $8 - 000 for a middle management position and $12 - 000 for a management position

17. An employee can "select" the parts of a plan that they want

18. Work is natural; people do not inherently dislike work. People will work at their own accord toward objectives. People become committed and figure out and solve the problem without management having to tell them.

19. Reacts to the situation as they arise.

20. A theory which states that satisfying the needs of workers is the key to productivity

21. Searching for job applicants from within an operation

22. Gives managers more time to manage

23. A counseling program available to employees to provide confidential and professional counseling and referral

24. Leadership that motivates workers by appealing to their self-interest.

25. 1)Define the problem 2)Analyze the problem 3)Develop alternative solutions 4)Decide on the best solution 5)Convert the decision into action 6)Follow up

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