A sales technique whereby a seller induces the customer to purchase more expensive items - upgrades - or other add-ons in an attempt to make a more profitable sale.

🎲 Try a Random Question  |  Total Questions in Quiz: 22  |  🧠 Study this quiz with Flashcards
This question is part of a full practice quiz:
Call Center Vocab — practice the complete quiz, review flashcards, or try a random question.


1. A sales technique whereby a seller induces the customer to purchase more expensive items - upgrades - or other add-ons in an attempt to make a more profitable sale.