1. You are reviewing the requirements for an order entry system. The system will need to work with your accounting system and your customer database. Which of the following is the most important consideration?

2. Which of the following is a common cause of a buffer overflow?

3. Maggie is developing a site that allows purchases to be made online. What technology should she use to enable security measures on this site?

4. A retail business that advertises and markets using traditional print materials has decided to expand its marketing reach and increase revenue by developing an online catalog. Which of the following is the primary objective?

5. Which of the following are common methods for tracking customers in a referrer program?

6. Jennifer placed a special product advertisement on the home page of her e-commerce site. After one week, she reviewed her server logs to see how many visitors clicked the ad, completed the registration page and then entered credit card information to purchase the product. Jennifer's site path analysis is a review of:

7. Increasing the ability of a Web server to support a greater workload by increasing the resources on the server (for example, memory, processor speed, number of processors) is known as:

8. Which of the following statements about PayPal is accurate?

9. Which of the following statements about banner exchange networks is accurate?

10. You are planning to install a database server in a mission-critical environment. What is the best way to ensure continuous data availability and reliability?

11. Which of the following is a messaging protocol designed to ensure the integrity of data sent between incompatible computers?

12. Which of the following statements about Secure Electronic Transactions (SET) is correct?

13. Placing an institutional banner ad on a site that targets a specific market can result in:

14. Which of the following is the most effective way to build community with your online storefront?

15. Which of the following can help assure customers that the information they provide to you will remain private?

16. What step would be appropriate before launching an e-commerce site with a newly installed payment gateway?

17. Nain is a front-desk receptionist at a large corporation. After a recent payday for the employees, Nain received a phone call from someone claiming to be an employee who was out-of-state on an assignment. This person asked Nain whether his check had been deposited, and to verify that the check was written to a specific account name and bank routing number. This occurrence may be a type of attack known as a:

18. Suppose you were using statistical software to evaluate the performance of various HTTP server packages. What would be the most efficient way to compare performance data accurately?

19. What are the basic steps for retrieving data for display?

20. Carly has requested a digital certificate for her Web site. Instructions for downloading and installing the new certificate will be:

21. The goals for effective usability in an e-commerce site are to get customers to:

22. Marty included a banner ad for her online MP3 player store on a music download Web site. She found that 72 percent of users who visited the site via banner ad clickthrough became customers. Which of the following is the term for this percentage?

23. Many items can be included in the e-mail order confirmation sent to a customer after an order is completed. What should these items include at a minimum?

24. The goals for effective usability in an e-commerce site are to get customers to:

25. Which of the following describes a root certificate authority (CA)?