While troubleshooting her system's network access, Lisa can ping local and remote systems only by IP address. She has verified the IP configuration information on her system. She has determined that she has valid IP address, subnet mask, default gateway and DNS information. Which of the following is the source of this problem?

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While troubleshooting her system's network access, Lisa can ping local and remote systems only by IP address. She has verified the IP configuration information on her system. She has determined that she has valid IP address, subnet mask, default gateway and DNS information. Which of the following is the source of this problem?