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As a part of an audit of a business process, the auditor has had a discussion with the control owner, as well as the control operators, and has collected procedure documents and records. The auditor is asking internal customers of the business process to describe in their own words how the business process is operated. What kind of evidence collection are these discussions with internal customers?

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As a part of an audit of a business process, the auditor has had a discussion with the control owner, as well as the control operators, and has collected procedure documents and records. The auditor is asking internal customers of the business process to describe in their own words how the business process is operated. What kind of evidence collection are these discussions with internal customers?






 
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