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Organizational Behavior Practice Test Questions: Conflict in Organization
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Organizational Behavior Practice Test Questions: Conflict in Organization
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25 Questions

1. A person holds_____ power when he influences others by coercing, threatening, harming and irritating.
2. There is/are usually ___________ source /sources of any given conflict. Sol:
3. The mediator’s primary function is to promote effective negotiation in: Sol:
4. Focusing only on resource aspects of a conflict leads to Sol:
5. The form of negotiation in which the negotiation is facilitated by a neutral third party is: Sol:
6. The conflict gamer reacts to conflict by: Sol:
7. Conflict causes predictable and destructive changes in the disputant’s attitudes, perceptions and interactions is called____________.
8. In which sort of mediation are due process problems the most likely to occur? Sol:
9. Formal power is exercised in a ________manner. Sol:
10. The mental processes which are used unconsciously to reinforce stereotypes include all of the following except:
11. When one disputant is forced to litigation then __________style is not possible. Sol:
12. The influence which is deliberate or purposive in nature may be called_____. Sol:
13. The meaning of language or behavior may be misunderstood, causing a _____ conflict. Sol:
14. In dual concern model the style which represents a low level of concern for both self and other known as__________.
15. Dual concern model assumes that no disputant has ________orientation. Sol:
16. mediation: Sol:
17. Which of the following types of mediation has narrow and evaluative focus? Sol:
18. One can infer attitudes and make judgments about people and things through _____________.
19. Third party usually helps, clarifies and grounds each disputing party’s alternatives to agreement in___________.
20. Which type of trust is founded on control? Sol:
21. When we try to associate with the information previously assumed even if we get information about a certain phenomenon, we tend to___________ in process of stereotype.
22. Research and investigation can be examples of sources of _________power. Sol:
23. There is a contest among all employees of organization about valuable suggestions for improving policies for employees. What type of conflict it may be?
24. A situation involving actual incompatibility of needs, interests or goals is defined as__________.
25. Negotiation in which the disputants are the only participants is called________. Sol: