An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?

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The new CompTIA Server+ SK0-005 certification is updated version of CompTIA Server+ SK0-004 certification.   The CompTIA Server+ SK0-005 exam covers these topics: Server Hardware Installation & Management: Install and maintain physical hardware and storage. Server Administration: Manage and maintain servers, including OS configuration, access control and virtualization. Security & Disaster Recovery: Apply physical and network data security techniques and Understand disaster recovery and implement backup techniques. Troubleshooting: Diagnose and resolve system hardware, software,... Show more

An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?