Users on IP Telephones at a remote site are complaining that their voices are being clipped before and after they speak, even though QoS is enabled end -to-end. Which of the following changes should the technician make to resolve this problem?

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Users on IP Telephones at a remote site are complaining that their voices are being clipped before and after they speak, even though QoS is enabled end -to-end. Which of the following changes should the technician make to resolve this problem?