A system administrator identified an issue on a critical server that is hosted in the cloud. The user community is affected by this issue, but is still able to work. A reboot is needed to rectify this issue. Which of the following steps should the administrator do FIRST to resolve this issue?

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A system administrator identified an issue on a critical server that is hosted in the cloud. The user community is affected by this issue, but is still able to work. A reboot is needed to rectify this issue. Which of the following steps should the administrator do FIRST to resolve this issue?