The helpdesk starts receiving calls from a number of users that are suddenly having issues accessing one of the project management shared drives. When Joe, an administrator, logs onto the guest hosting the drive via the console he is able to get to the information. Which of the following failures could have caused this issue?

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The helpdesk starts receiving calls from a number of users that are suddenly having issues accessing one of the project management shared drives. When Joe, an administrator, logs onto the guest hosting the drive via the console he is able to get to the information. Which of the following failures could have caused this issue?