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A company purchased a SaaS CRM application. The signed SLA meets year-round performance requirements. Three months after deployment, customers start reporting a slow application response time. System availability, connectivity, and proper functionality still meet the SLA. Which of the following is MOST likely the reason for the poor response time?

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A company purchased a SaaS CRM application. The signed SLA meets year-round performance requirements. Three months after deployment, customers start reporting a slow application response time. System availability, connectivity, and proper functionality still meet the SLA. Which of the following is MOST likely the reason for the poor response time?






 
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