A. administrator sees a message in the system console that a drive is bad in the single-volume JBOD storage array. A few minutes later, a user calls the help desk to report an inability to read a file from a mapped drive. Which of the following should the administrator do?

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A. administrator sees a message in the system console that a drive is bad in the single-volume JBOD storage array. A few minutes later, a user calls the help desk to report an inability to read a file from a mapped drive. Which of the following should the administrator do?