Users in the accounting department report that they are unable to access a shared network drive used by all departments. Upon troubleshooting, a technician determines that three users in the marketing department, two in sales, five in human resources, and ten in IT are all successfully accessing the shared network drive. Which of the following is MOST likely causing the issue?

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Users in the accounting department report that they are unable to access a shared network drive used by all departments. Upon troubleshooting, a technician determines that three users in the marketing department, two in sales, five in human resources, and ten in IT are all successfully accessing the shared network drive. Which of the following is MOST likely causing the issue?