A trainer begins every new class with a short humorous anecdote and introductions, and then immediately begins teaching the material. Which of the following should be added to the beginning of the course to set a more effective tone for the course?

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A trainer begins every new class with a short humorous anecdote and introductions, and then immediately begins teaching the material. Which of the following should be added to the beginning of the course to set a more effective tone for the course?