A user cannot access a medical website address. A technician tries to connect to the website and cannot connect to it either; however, the technician is able to PING the site using its IP address. Which of the following is MOST likely the problem?

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A user cannot access a medical website address. A technician tries to connect to the website and cannot connect to it either; however, the technician is able to PING the site using its IP address. Which of the following is MOST likely the problem?