Ann, a user, cannot access the company WiFi. She states that the WiFi signal is present and she has chosen the right SSID; however, each time Ann tries to access the network, she gets rejected. Which of the following is the BEST method to determine whether the mobile device is authorized to connect to the WiFi network?

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Ann, a user, cannot access the company WiFi. She states that the WiFi signal is present and she has chosen the right SSID; however, each time Ann tries to access the network, she gets rejected. Which of the following is the BEST method to determine whether the mobile device is authorized to connect to the WiFi network?