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Joe, a help desk technician, is receiving multiple calls that WiFi is not working in a new area of the building. Joe determines that the coverage should be adequate. Which of the following would be the recommended escalation procedure?

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Joe, a help desk technician, is receiving multiple calls that WiFi is not working in a new area of the building. Joe determines that the coverage should be adequate. Which of the following would be the recommended escalation procedure?






 
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