Joe, a user, has problems connecting to the wireless network when he changes locations. Joe has a good signal and enters his credentials correctly, but cannot connect to the wireless network in the new location. Which of the following is the BEST course of action?

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Joe, a user, has problems connecting to the wireless network when he changes locations. Joe has a good signal and enters his credentials correctly, but cannot connect to the wireless network in the new location. Which of the following is the BEST course of action?