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Leadership 101 Practice Test: Leading Change
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Leadership 101 Practice Test: Leading Change
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25 Questions

1. Many municipalities systematically gather input from the public about projects such as parks, freeways, or other developments. Which stage of the planned change process best describes this example?
2. The FBI faces a gap between actual and desired performance. This is an example of force for change.
3. In the second of Lewin
4. The and steps of the planned change process mirror Lewin
5. The and steps of the planned change process mirror Lewin
6. Lui We, president and CEO of XYZ Inc, has just held an inspiring, all-company meeting whereby she outlined a vision and specific issues to achieve the vision. This example is best described as which role of the leader in changing organizational culture?
7. Leaders can take numerous steps to build an open and supportive culture for ongoing organizational learning. Which action is not included in the recommendations?
8. Organizational members ask questions such as: Did the performance gap narrow or close? Are various constituencies, including employees, more satisfied? Which step in the planned change process is the organization likely experiencing? Which stage of the planned change process are organizational members experiencing?
9. and are two major categories of forces that drive organizational change.
10. Which of the following countries posses
11. In the United States demographic diversity related to ethnic groups is causing organizations to consider new ways of addressing customers
12. refers to providing information and training through a variety of means including: face-to-face, newsletters, training sessions and announcements.
13. 3M implemented the Six Sigma, a process that relies on precision, consistency and repetition, which transformed the organization
14. All of the following processes are recommended for leaders to help their followers be more creative except:
15. The textbook identifies all of the following as the roles for leadership changing organizational culture except:
16. People who have and are more comfortable with change and more likely to adapt it.
17. Whereas change helps leaders chart the course for change, change is frequently sudden and unpredictable.
18. Kurt Lewin
19. When facing unplanned and revolutionary change, and leadership may become more central.
20. Which is not an individual factor causing resistance to change?
21. Change is often perceived by employees as all of the following except?
22. describes the process where leaders focus employees
23. The major contribution of change-oriented and visionary leadership approaches is:
24. Preparing people in understanding the need for change describes the stage of Kurt Lewin
25. Jeff Immelt, CEO at General Electric, changed the culture of the organization by teaching employees team skills and evaluating on those skills. Those who showed the best potential and performance were promoted to lead others. This process is best represented by which of Kouzes and Posner

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