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You have just updated a device with an OS patch, and now the user complains that it periodically freezes, forcing the user to have to power the device off and back on. What should be your first troubleshooting step?

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You have just updated a device with an OS patch, and now the user complains that it periodically freezes, forcing the user to have to power the device off and back on. What should be your first troubleshooting step?






 
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