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Hotel Operations - Managing Front Office Operations
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Hotel Operations - Managing Front Office Operations
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25 Questions

1. Quality assurance

2. Overbooking

3. Tactics

4. Travel management company

5. Seamless connectivity/integration

6. Conference center

7. Target market

8. Mission statement

9. Upselling

10. Front of the house

11. Goals

12. Reservation file

13. Job description

14. Vacant and ready

15. Bed and breakfasts (b&bs)

16. Rack rate

17. Registration record

18. Hotels

19. Compensatory damages

20. Reader board

21. Guest folio

22. Strategy

23. Corporate guaranteed reservation

24. Job description

25. Upscale service hotel

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