Medical Office Management
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Medical Office Management
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25 Questions

1. Set appointment times

2. Guaranteed by the third party

3. Name six types of supervisors

4. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?

5. A health program for people age 65 and older under social security is called...

6. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...

7. Duties of a compliance officer

8. NSF

9. A request for payment under an insurance contractor bond is called a(an)...

10. Copy of a transaction

11. Name the priority of order in which patients should be seen starting with the most important to the least important.

12. How often are bank deposits made in a medical office?

13. The theory about the importance of having and achieving a goal.

14. Filed with income taxes

15. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...

16. Form you fill out when hired

17. What is a day-end summary?

18. Change in a posted account

19. An appointment book is considered what kind of document?

20. List six motivational theories

21. The Pygmalion Effect

22. The HIPAA Act concerns ___________ of a pat.

23. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....

24. Found in a Bank statement

25. The Peter Principle

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