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DECA Business Law And Ethics Exam 2
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DECA Business Law And Ethics Exam 2
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25 Questions

1. A customer has telephoned the business with a question that the employee receiving the call cannot answer. Which of the following is the most appropriate response for the employee to make:
2. Employees who always keep their commitments to customers are building positive relationships with those customers by being
3. When answering a plaintiff's complaint, a defendant can file a
4. Can an employer be held liable for damages when its delivery person is responsible for an automobile accident?
5. A business letter that presents its message in as few words as possible would be described as having
6. Which of the following situations is an example of a source of private law:
7. A court cannot enforce a contract between two parties when the
8. A message from the company president to all employees concerning a change in insurance coverage is a form of __________ communication.
9. Creativity can be helpful when handling customers'
10. One way that a business can resolve disputes with its employees in a cost-effective manner is by forming a(n)
11. Why is it important for individuals to establish investment goals?
12. Businesses use the information collected through the accounting process to prepare accurate
13. What does economic freedom provide to individuals and businesses?
14. An example of information management is demonstrated when a business uses a working system for
15. One of the reasons that businesses and consumers use credit is because it provides
16. Certain professionals who enter into business contracts with individuals or other businesses are often required by law to have a
17. A company that makes one specialty item at a time is using what type of production system?
18. In the workplace, a supervisor should not search an employee's physical person because the act could be deemed a breach of
19. One way a court enforces a contract is by requiring a party to perform an activity that was promised in the agreement. In this situation, the court is issuing a(n) _________ remedy.
20. When a court hears a contractual dispute, the language of the contract is interpreted according to
21. If a customer files a product liability lawsuit against a manufacturing company, what type of defense might the company use in court?
22. For a trademarked item to be legally protected, it must be used in relation to __________ activities.
23. Determine whether the following statement is true or false: Housekeeping practices do not affect the success of a business.
24. In what type of market structure is it usually the most difficult for businesses to develop and grow?
25. The general role of marketing in our private enterprise system is to coordinate

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