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Organizational Behavior Practice Test Questions: Conflict in Organization
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Organizational Behavior Practice Test Questions: Conflict in Organization
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25 Questions

1. High levels of trust between disputants makes: Sol:
2. Research and investigation can be examples of sources of _________power. Sol:
3. The mediator’s primary function is to promote effective negotiation in: Sol:
4. A dispute between two neighbors can be example of _________power. Sol:
5. he first step in conflict diagnosis is to describe the______________. Sol:
6. All of the following are advantages of understanding the other disputant's interests except:
7. The conflict gamer reacts to conflict by: Sol:
8. Impressions formed about people that are based upon fitting the person into various categories are a type of impression called:
9. Focusing only on resource aspects of a conflict leads to Sol:
10. An interpersonal conflict in which no participant is aware of the divergence of goals, needs, or interests is known as__________.
11. The meaning of language or behavior may be misunderstood, causing a _____ conflict. Sol:
12. Formal power is exercised in a ________manner. Sol:
13. The mental processes which are used unconsciously to reinforce stereotypes include all of the following except:
14. In which sort of mediation are due process problems the most likely to occur? Sol:
15. mediation: Sol:
16. A situation involving actual incompatibility of needs, interests or goals is defined as__________.
17. A conflict situation in which the disputants believe that when one disputant helps him/herself, the other disputant is also helped is_______________.
18. Meeting one party’s goals is just like promoting other party’s goals known as: Sol:
19. One can infer attitudes and make judgments about people and things through _____________.
20. When one disputant is forced to litigation then __________style is not possible. Sol:
21. The form of negotiation in which the negotiation is facilitated by a neutral third party is: Sol:
22. An accurate estimate of BATNA: Sol:
23. An advantage of “evaluative” mediation is that it:
24. There is a contest among all employees of organization about valuable suggestions for improving policies for employees. What type of conflict it may be?
25. In dual concern model the style which represents a low level of concern for both self and other known as__________.

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