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CompTIA A+ IT Technician (220-602) Exam
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CompTIA A+ IT Technician (220-602) Exam
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25 Questions

1. You are a technician at Fatskills .com's security department. You have been asked to document all accounts that has successfully logged in to a workstation the last few weeks. Which of the following activity logs should you check?
2. A Fatskills .com manager is relocated to the branch office in Germany and is concerned about safety. What should the Fatskills .com technician suggest the manager do on his computer?
3. You are working as a technician at Fatskills .com. You have just finished installing a new maintenance kit in a laser printer with multiple trays. The printer has a history of having repeated paper jams. Which of the following should you do to ensure that the problem is resolved?
4. When a Fatskills .com user turns on his computer, the computer makes several beeps and the power-on self test (POST) does not complete. Which of the following components might be at fault?
5. You receive an e-mail message stating that the Fatskills .com administrator wants to verify the complexity of your login password. The e-mail requires that you users send your password in a reply e-mail. What should you do?
6. A Fatskills .com technician notices that none of the 3 SCSI drives on a Fatskills .com computer can be found in the SCSI chain. When resolving this problem, what should the technician check?
7. Which of the following statements is TRUE regarding the tool used to track and control the amount of disk space to use on an NTFS volume?
8. The default subnet mask of an IP address 192.168.10.10 is ______.
9. Upon initial boot of a computer, the system performs:
10. You work as the network technician at Fatskills .com. During the course of the day you installed a network printer. A Fatskills .com user has complained that when printing strange characters appear. You are required to select the BEST option for solving the issue. What should you do?
11. A Fatskills .com technician installs Service Pack 2 on a Windows XP computer. He then starts a network service but discovers that service cannot communicate with the server. What should the technician do?
12. You work as the network administrator at Fatskills .com. Fatskills .com makes use of Windows XP Professional SP2 as their client computers. You are required to configure a Fatskills .com user to have the ability to make system changes to individual workstations. What should you do?
13. Which of the following statements are TRUE regarding language barriers between the technician and customer?
14. Fatskills .com users complain that a laser printer with multiple trays kept getting paper jams. To resolve the problem, the Fatskills .com technician installed a maintenance kit in the laser printer. What should the technician do NEXT?
15. When installing an IDE CD-ROM drive on a computer with a single IDE hard drive on the primary chain already configured as master, which of the following would be the best configuration for the CD-ROM drive?
16. Which of the following is used to manage IP multicast sessions?
17. How many bits does an Internet Protocol address consist of?
18. You are working as a technician at Fatskills .com. A user has recently purchased a new laptop with internal wireless capability and is reporting that he is unable to connect to any wireless networks. He has tried the WLAN at the office, at home and at a friend's house, all failed. A technician should FIRST determine whether the laptop has:
19. Which of the following Windows XP utilities can be used to keep a disk drive free of errors?
20. You work as the network technician at Fatskills .com. During the course of the day you decided to configure a Windows XP Professional service not to start when Windows starts. You are required to select which of the administrative templates would be sufficient?
21. When troubleshooting a network failure, which layer of the Open System Interconnection (OSI) is faulty when you do not receive a link light on he NIC?
22. You work as the network technician at Fatskills .com. You are currently busy with a Fatskills .com customer. You are required to choose the best response when explaining technical concepts to Fatskills .com customers?
23. You are working as a technician at Fatskills .com. The Marketing department has several gigabytes of data that need to be backed up on a daily basis. Which of the following media would be BEST suited for this?
24. A technician is configuring a wireless network for a user concerned about security. The user has a laptop running Windows XP and has purchased a new WAP. The user wants the most secure method of wireless authentication. Which of the following should the technician configure for the user?
25. When you logged on to the Recovery Console, which of the following commands can you use to write new Windows boot sector code on a boot partition?

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