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FBLA Hospitality Management Test 2
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FBLA Hospitality Management Test 2
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25 Questions

1. The last step an organization should do when they run a sales promotion is:
2. The hotel or other hospitality venue pays a _for insurance coverage.
3. is the percentage relationship of an organization's sales to total industry or sector sales.
4. The component of the hospitality product that management has almost direct control over is the:
5. Jon just received a letter informing him that someone else was hired for a hospitality job for which Jon had been interviewed. Since Jon didn't get the job, does he need to write an interview follow-up letter to the company?
6. __ are the major activities of the marketing process.
7. Table-service dining refers to:
8. One of the main reasons why people develop a network of friends and business associates is to:
9. What are the responsibilities of the human resources department in a hotel?
10. What is one of the greatest advantages of collecting primary data for a hotel marketing research project?
11. Energy management systems save massive amounts of money by controlling and monitoring all of the following except:
12. Our _influence(s) how we judge and react to beliefs.
13. Large hotels and resorts to enhance their guests' experience during their stay at the facility.
14. One form of non-traditional marketing is:
15. Hotel guests buy:
16. travel involves traveling within the United States.
17. Thorough data collection and analysis will allow determination of:
18. ___ is where a business stands in relation to other similar businesses.
19. The key feature of resort marketing is:
20. When a hotel experiences a fire, earthquake, or tornado the motel staff should:
21. is an example of a housekeeping productivity standard for a hotel.
22. __is not part of the Marriott brand.
23. What do Mission statements indicate?
24. A legal agreement to operate a business under the name of an already established business trade name or brand is a:
25. ___ involves evaluating demand and selling prices that result in maximum revenue.

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