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Foreign Service Officer Test (FSOT) Review: Management
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Management Principles, Psychology, and Human Behavior: This knowledge area encompasses a general understanding of basic management and supervisory techniques and methods. It includes knowledge of human psychology and behavior, leadership, motivational strategies, and equal employment practices.

Foreign Service Officer Test (FSOT) Review: Management
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25 Questions

1. Laws, Values, & Ethical Behavior

2. informal balance

3. long-range plans

4. demographic segmentation

5. Position Power

6. memorandum buying

7. Characteristics of multicultural organizations:

8. north american free trade agreement (nafta)

9. co-branding

10. gender segmentation

11. Encoding - communication process

12. reminder advertising

13. drop shippers

14. Intellectual capital & Knowledge Workers

15. Team Leaders

16. integrated distribution

17. decentralized buying

18. resources

19. Pre conventional level of moral development

20. project

21. Leadership Style

22. actionable: effective segmentation

23. Thorndike's Law of Effect

24. stakeholder model

25. jargon