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Hospitality Information Technology
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Hospitality Information Technology
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25 Questions

1. Prevents info from one guest check from overwriting info from another

2. Delineates reservation transactions and commisions payable - by travel agent

3. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations

4. Uses an inprinted bar code rather than a manual server entry to access a guest check

5. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.

6. POS terminal used only for taking orders (no cash drawer)

7. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers

8. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings

9. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.

10. Internet distribution systems

11. provides a daily summary of reservation records that were created - modified - or canceled

12. Used in evaluating pricing design and contents of a menu

13. Global distribution systems are owned by and used by...

14. Automated report showing amounts of individual products sold during a specified period of time

15. POS terminal used to enter and settle checks and may support up to 4 cash drawers.

16. Uses intranet - like the dell computer example. Supply chain technology

17. Selling through internet to the extranet - like online shopping

18. Keyboard overlay for each meal period

19. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms

20. Indicates to managers how well individual products sell

21. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions

22. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server

23. Produces a continuous detailed record of all POS transactions

24. Video display for kitchen orders

25. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.

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