Server Training
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Avg score: 59% • Most missed: “What are the service priorities in order”
Server Training
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25 Questions

1. in which direction do the seat numbers rotate

2. What is the buddy system?

3. What does CPR stand for?

4. When should you greet your table

5. What system should be used to take orders?

6. When picking up a cash payment from your table, what should you say

7. What are some important pieces of information to get when on the phone?

8. What is your third priority as a server?

9. What does clear mean?

10. What is step 4 of the service pyramid?

11. You are in the kitchen and the kitchen manager rings the bell but you have just been sat, what do you do

12. Why is it important to let the table know your name and ask if they have been to pluckers before

13. What is your first priority as a server?

14. What is the pivot point system?

15. What is step 3 of the service pyramid?

16. When answering the phone what should you say?

17. Where is the best position to stand?

18. What is your second priority as a server?

19. What are the Hi-5's?

20. All phone calls should be answered within

21. What are the 5 golden rules

22. What is step 2 of the service pyramid?

23. A woman has had too much to drink and wants another pint of beer. She swears she is not driving, a statement that is confirmed by her boyfriend. He is not drunk and assures you that he is driving her home and will see that she gets there safely. What do you do?

24. What one word best describes our system of serving our guests

25. What is step 5 of the service pyramid?

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