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A help desk technician is addressing network connectivity issues being experienced by a user, Charlie. Charlie's station is unable to connect to a customer financial history database server on the same subnet named sect1-423.widgets.local, even though other stations do not have this problem; the error messages states 'Unknown Host.' The technician successfully pings the default gateway to verify a valid IP configuration from Charlie's station. What should the technician do next?

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A help desk technician is addressing network connectivity issues being experienced by a user, Charlie. Charlie's station is unable to connect to a customer financial history database server on the same subnet named sect1-423.widgets.local, even though other stations do not have this problem; the error messages states 'Unknown Host.' The technician successfully pings the default gateway to verify a valid IP configuration from Charlie's station. What should the technician do next?






 
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