Corrections Officers must maintain complete and accurate files on all inmates. Recordkeeping includes entering all noticeable behavior by an inmate, both exceptionally good behavior and violations of rules. The record should include the date and nature of the behavior, circumstances under which the behavior was observed, and action taken—whether praise or discipline was offered.Inmate Gallagher, who has generally been an unremarkable prisoner, approaches Corrections Officer Crown with a request to make telephone calls beyond the permitted number. When Corrections Officer Crown hesitates to grant this favor, Gallagher holds out two $10 bills to Crown. Crown refuses to take the money and denies Gallagher permission to make the excess phone calls. Gallagher returns to assigned activities, and Crown ignores the incident. This action by Crown is

Related Test: Corrections Officer Exam Practice Test 1