In order to maintain discipline, a Corrections Officer must make it clear that he or she is in charge at all times. Corrections Officers must not permit inmates to order them around in any way. On the other hand, a Corrections Officer’s effectiveness is enhanced by firm, polite leadership.It is 2 a.m., and Corrections Officer Karsky is on a catwalk doing regular rounds, keys jangling loudly as he walks. Inmate Connolly shouts from his cell, “Hey, cut the noise and let a guy sleep.” Officer Karsky says, “Sorry,” and pockets the keys. Officer Karsky’s action is

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In order to maintain discipline, a Corrections Officer must make it clear that he or she is in charge at all times. Corrections Officers must not permit inmates to order them around in any way. On the other hand, a Corrections Officer’s effectiveness is enhanced by firm, polite leadership.<br>It is 2 a.m., and Corrections Officer Karsky is on a catwalk doing regular rounds, keys jangling loudly as he walks. Inmate Connolly shouts from his cell, “Hey, cut the noise and let a guy sleep.” Officer Karsky says, “Sorry,” and pockets the keys. Officer Karsky’s action is