Prison inmates who often have histories of short tempers have few avenues for venting frustrations and hostilities in prison. Since physical violence and destruction of property are not permitted, inmates tend to become verbally abusive. Corrections Officers are ready targets of verbal abuse. They must be somewhat thick-skinned and must not overreact to angry words.Corrections Officer Fulco is escorting a group of inmates from the exercise yard back to their cell block on a glorious spring day. The inmates are reluctant to come inside and begin to stray from the line and to cajole Officer Fulco to extend their exercise time. Officer Fulco sharply demands their obedience, and an inmate turns, spits at her, and regales her with choice profanity about “you dumb women.” Corrections Officer Fulco retorts, “Shut up, you dirty loser, and do as you’re told.” Officer Fulco’s reaction is

Related Test: Corrections Officer Exam Practice Test 1