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DSST Technical Writing
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DSST Technical Writing
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25 Questions

1. Informal written communications used in business between colleagues. The provide a record trail of decisions that can be used legally.

2. These help readers decide whether to read the document - find a particular section - divide information into logical pieces - highlight main points and topics - signal topic changes

3. Explain policies - and proposals persuade readers to follow a plan of action.

4. This describes how something works and breaks down something into steps or parts. (e.g. how to make a dvd player - how to apply for a loan)

5. These kinds of reports answer the following questions: Is the plan likely to be successful? - What are the benefits and risks of the plan? - What are other options? - Is funding available? - How would the employees be affected?

6. Show how the phases of a project relate to each other

7. Written to ask about a product - service or procedure; brief - direct and clearly worded so the reader understands what is needed.

8. Written for both skilled and unskilled users of a product; include instructions regarding setup - operation and maintenance as well as safety warning and trouble-shooting tips

9. Emphasizes important information; reasons or examples are arranged in decreasing or increasing order of imporance; used when making recommendations or proposals.

10. The _____________ explains what an organization wants to do and justifies the proposal with primary and secondary research.

11. Used in in presenting steps - materials - and recommendations

12. Use a synonym or clarifying phrase to explain the meaning of an unfamiliar word; easy to set up links in electronic documents.

13. Written as a self-study guide for the users of a product; intended to guide first-time users through the steps involved in operating a product.

14. Included on the title page; summarizes in a few sentences the scope and purpose of the document.

15. Dividing information into manageable pieces so that the document is easier for readers to follow and understand - Writers use various sequencing methods to do this.

16. Useful in highlighting sections of a document to draw reader attention

17. Organization Name __________ To: Name/Title of addressee From: Name/Title of sender with handwritten initials Date: For record keeping purposes Subject: Key words Introductory Paragraph: purpose and background Body Paragraph(s): details - explanation

18. A word on a line by itself at the end of a column

19. Margins ________ on the left are easier to read; fully ______ is appropriate for multiple columns.

20. The attitude expressed by a writer. Use formal or semi when writing for superiors/professionals - Use semi or informal when writing for colleagues and subordinates - Use informal when conversational style is desired. Avoid profanity or slang.

21. Major teaching tool in vocational jobs; used to train people in a procedure or skill and often paired with audiovisual information

22. These kinds of reports answer the following questions: The reason for conducting the test or investigation - Problems - Results and Conclusion

23. The _______ is the left-hand column of a table - and it lists the items being compared.

24. Titles or brief statements that describe a visual.

25. The purpose of a ____ is to: Summarize information - Interpret Findings - Recommend action

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